Himalayan Brew Shipping Charges & Cancellation Policy
When an item is added to the cart, shipping expenses are automatically calculated on the idea of package weight and mode of shipping employed. To know more about the shipping & delivery expenditure that applies to your picked shipping destination on the basis of your order size, please call us at +919816630284.
Orders made prior to noon IST (Indian Standard Time) are generally shipped out on the same business day. Orders received after above mentioned time are generally shipped out the next business day. Please note that our International delivery partner, DHL/FedEx does not deliver Himalayan Brew orders on weekends (Saturday or Sunday).
In support of express delivery to other countries, it is necessary that you provide passport details at the end of the checkout process. Under the option of express delivery, orders will be dispatched within 1-7 business days, depending on respective customs clearance documents. However, your order will be delivered to you within 10-15 business days from the date of ordering Within India and Outside India Order will take 15-25 Business Days.
If you wish to cancel your order, send us an email by filling the form on this page or you can alternatively send us a cancellation email to [email protected] along with your order details and we’ll cancel it without delay.
Important Notice
We have noticed that the Customs Department in destinations like Italy, Costa-Rica and Czech Republic have started charging an additional amount for shipment of orders as Custom Clearance fee. We at Himalayan Brew work with the customs clearance departments of different countries and make sure ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge for shipment will have to be borne by the purchaser.
Please note that we will not accept cancellations requests once the orders have been dispatched from our fulfilment centre.
Our Delivery Partners
In the case of international shipping, our chief delivery partners are DHL/FedEx, EMS (India Post) and Air Mail who deliver our teas worldwide without delay. Express service (DHL/FedEx) takes up to 5-7 working days for delivery, EMS Speed Post takes up to 10-14 working days for delivery & Air Mail takes up to 15-25 days for delivery of your order.
For shipping to destinations within India, we take Blue Dart, DTDC and First Flight couriers as our esteemed delivery partners.
For further details concerning Himalayan Brew shipping and cancellation policies, see our shipping FAQs.  You can also email us your queries at [email protected] and we’ll be pleased to help you with your purchase.